{"id":3744,"date":"2025-05-12T23:46:23","date_gmt":"2025-05-12T23:46:23","guid":{"rendered":"https:\/\/audensiel.ca\/experience-client\/"},"modified":"2025-05-14T17:42:27","modified_gmt":"2025-05-14T17:42:27","slug":"experience-client","status":"publish","type":"page","link":"https:\/\/audensiel.ca\/en\/experience-client\/","title":{"rendered":"Customer Experience"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;|3%|||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/audensiel.ca\/wp-content\/uploads\/2025\/05\/P1077223.webp&#8221; title_text=&#8221;Workshops&#8221; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;off||500px|500px|&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;5%||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Customer Experience<\/h1>\n<p>&nbsp;<\/p>\n<p>The success of your products and services depends on your knowledge of the users. Our primary objective is to help you understand them better, so that you can create innovative products and services and\/or improve existing ones with them and for them.<\/p>\n<p>Our UX experts adapt their methodologies to your context, your needs and your objectives, using approaches such as Design Thinking, Design Sprint and Lean UX.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Get to know your users better and help you design appropriate digital experiences<\/h2>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/audensiel.ca\/wp-content\/uploads\/2025\/05\/UX.png&#8221; title_text=&#8221;UX&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;10%||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The success of your products and services depends on your knowledge of the users. Our primary objective is to help you understand them better, so that you can create innovative products and services and\/or improve existing ones with them and for them.<\/p>\n<p>Our UX experts adapt their methodologies to your context, your needs and your objectives, using approaches such as Design Thinking, Design Sprint and Lean UX.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_right&#8221; background_vertical_offset=&#8221;20%&#8221; custom_padding=&#8221;0px||||false|false&#8221; custom_padding_tablet=&#8221;5vh||5vh||true|false&#8221; custom_padding_phone=&#8221;5vh||5vh||true|false&#8221; background_last_edited=&#8221;on|desktop&#8221; use_background_color_gradient_tablet=&#8221;off&#8221; use_background_color_gradient_phone=&#8221;off&#8221; background_color_gradient_overlays_image_tablet=&#8221;on&#8221; background_vertical_offset_tablet=&#8221;20%&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;3%||3%||true|false&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;#00484F&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>User search<\/h3>\n<p>As an essential step in the design cycle, we help you to get to know your end-users, detect their needs and identify opportunities for your products and services. Where appropriate, we use a variety of methods: <\/p>\n<ul>\n<li>Interviews and workshops<\/li>\n<li>Observations in context<\/li>\n<li>Multi-channel mapping<\/li>\n<li>Defining your personae<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;3%||3%||true|false&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;#00484F&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Exploring the problem<\/h3>\n<p>We help you to get to know your end-users better, to identify their needs and opportunities for your products and services.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;3%||3%||true|false&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;#00484F&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>UX\/UI design<\/h3>\n<p>Once your users&#8217; needs have been identified, our UX\/UI experts work with you to create your product or service, create the desired experience, and ensure that your brand image is respected. We help you to : <\/p>\n<ul>\n<li>Define information architecture,<\/li>\n<li>Design and model user paths,<\/li>\n<li>Make your prototype interactive,<\/li>\n<li>Customize your product with graphic design (UI),<\/li>\n<li>Design and maintain your digital ecosystem by implementing a Design System.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;3%||3%||true|false&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;#00484F&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>UX evaluation<\/h3>\n<p>Verify and measure the usefulness, usability and desirability of your product or service. We can help you detect potential errors and identify the factors that impact on your users&#8217; experience. To do this, we rely on : <\/p>\n<ul>\n<li>UX audit,<\/li>\n<li>User testing,<\/li>\n<li>UX evolution curves,<\/li>\n<li>UX scales.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover_enabled=&#8221;off|desktop&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;3%||3%||true|false&#8221; border_width_top=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>UX strategy and design maturity<\/h3>\n<p>Do you need to define your human-centered strategy for your products and services, and\/or receive support in deploying design within your organization?<br \/>We carry out a maturity assessment of your design and guide you through the following topics:<\/p>\n<ul>\n<li>A design maturity audit,<\/li>\n<li>Creating a vision of the experience,<\/li>\n<li>A blueprint session service,<\/li>\n<li>Set up and\/or structure your design team,<\/li>\n<li>Design training.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; custom_padding=&#8221;3%|3%|3%|3%|true|true&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5NzYiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#00484F&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Train your teams in human-centered design<\/h3>\n<p>(Description available soon &#8211; our content editors are working on it)<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/audensiel.ca\/wp-content\/uploads\/2025\/04\/CTA-Arrow.svg&#8221; title_text=&#8221;CTA-Arrow&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;#00484F&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,1_5,1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>They are part of the team<\/h2>\n<p>We share a common desire in the UX squad: to create a positive impact through the user experience. Our experts all have different experiences and expertise, passionate about innovation, technology, and digital accessibility for all. We are convinced that this diversity allows us to grow professionally and humanly on a daily basis.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; admin_label=&#8221;txt_red_hover&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/audensiel.ca\/wp-content\/uploads\/2025\/05\/Marine.png&#8221; title_text=&#8221;Marine&#8221; align=&#8221;center&#8221; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Marine Piedoue<\/strong><\/p>\n<p>Lead UX<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/audensiel.ca\/wp-content\/uploads\/2025\/05\/Marine.png&#8221; title_text=&#8221;Marine&#8221; align=&#8221;center&#8221; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Caroline Medan<\/strong><\/p>\n<p>UI Designer<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/audensiel.ca\/wp-content\/uploads\/2025\/05\/Marine.png&#8221; title_text=&#8221;Marine&#8221; align=&#8221;center&#8221; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; header_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Clara Philippon<\/strong><\/p>\n<p>UX Designer<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFE699&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#C00000&#8243; text_font_size=&#8221;100px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&#8220;<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;36px&#8221; text_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;3%||3%||true|false&#8221; text_font_size_tablet=&#8221;36px&#8221; text_font_size_phone=&#8221;18px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>At Audensiel, I find all the ingredients for professional fulfillment: listening to and exchanging ideas with the UX community, the accessibility of my management, the freedom to take on and develop subjects that are close to my heart and on which I have the opportunity to learn, and not forgetting a good dose of laughter and complicity.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#C00000&#8243; text_font_size=&#8221;100px&#8221; text_orientation=&#8221;right&#8221; global_colors_info=&#8221;{}&#8221;]\u00bb[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;5%||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Marine Piedoue<\/strong><\/p>\n<p>User Experience Manager<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Interested?<\/h2>\n<p>Our team is here to answer your questions. Let&#8217;s talk about it!<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMyNTMiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@&#8221; button_text=&#8221;See our opportunities&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||on||||&#8221; link_font=&#8221;||||on||||&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Discuss with the manager<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; custom_padding=&#8221;10vh||10vh||true|false&#8221; custom_padding_tablet=&#8221;10vh||10vh||true|false&#8221; custom_padding_phone=&#8221;0px||0px||true|false&#8221; background_last_edited=&#8221;off|desktop&#8221; use_background_color_gradient_tablet=&#8221;off&#8221; use_background_color_gradient_phone=&#8221;off&#8221; background_color_gradient_overlays_image_tablet=&#8221;on&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; animation_style=&#8221;fade&#8221; animation_delay=&#8221;300ms&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Last time I checked<\/h2>\n<p>Discover our latest <strong>news<\/strong> and <strong>case studies<\/strong> produced by our UX Design teams.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blog fullwidth=&#8221;off&#8221; posts_number=&#8221;3&#8243; include_categories=&#8221;24&#8243; meta_date=&#8221;d.m.Y&#8221; use_manual_excerpt=&#8221;off&#8221; excerpt_length=&#8221;0&#8243; show_more=&#8221;on&#8221; show_author=&#8221;off&#8221; show_pagination=&#8221;off&#8221; masonry_tile_background_color=&#8221;#FFF2CC&#8221; show_content_tablet=&#8221;&#8221; show_content_phone=&#8221;&#8221; show_content_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;22px&#8221; body_text_color=&#8221;#00484F&#8221; meta_font=&#8221;|||on|||||&#8221; meta_text_color=&#8221;#00484F&#8221; meta_font_size=&#8221;16px&#8221; read_more_font=&#8221;|600|||on||||&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; header_font_size_last_edited=&#8221;off|phone&#8221; border_width_all=&#8221;0px&#8221; border_radii_image=&#8221;off||150px|150px|&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blog][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#00484F&#8221; custom_padding=&#8221;||10%||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFF2CC&#8221; header_text_color=&#8221;#FFF2CC&#8221; header_2_text_color=&#8221;#FFF2CC&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Discover our other expertise<\/h2>\n<p>Our editors are working on the content that will appear here shortly.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFF2CC&#8221; header_3_text_color=&#8221;#FFF2CC&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Agility<\/h3>\n<p>Our editors are working on the content that will appear here shortly.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMyNTUiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@&#8221; button_text=&#8221;Agility experts&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFF2CC&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_width=&#8221;1px&#8221; button_border_color=&#8221;#FFF2CC&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFF2CC&#8221; header_3_text_color=&#8221;#FFF2CC&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Development<\/h3>\n<p>Our editors are working on the content that will appear here shortly.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMyNTkiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@&#8221; button_text=&#8221;Development experts&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFF2CC&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_width=&#8221;1px&#8221; button_border_color=&#8221;#FFF2CC&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFF2CC&#8221; header_3_text_color=&#8221;#FFF2CC&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Cybersecurity<\/h3>\n<p>Our editors are working on the content that will appear here shortly.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMyNTciLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@&#8221; button_text=&#8221;Cybersecurity experts&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFF2CC&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_width=&#8221;1px&#8221; button_border_color=&#8221;#FFF2CC&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFF2CC&#8221; header_3_text_color=&#8221;#FFF2CC&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Data<\/h3>\n<p>Our editors are working on the content that will appear here shortly.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMyNTUiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@&#8221; button_text=&#8221;Data experts&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFF2CC&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_width=&#8221;1px&#8221; button_border_color=&#8221;#FFF2CC&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Experience &nbsp; The success of your products and services depends on your knowledge of the users. Our primary objective is to help you understand them better, so that you can create innovative products and services and\/or improve existing ones with them and for them. Our UX experts adapt their methodologies to your context, your [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-3744","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Experience - Audensiel Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/audensiel.ca\/en\/experience-client\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experience - Audensiel Canada\" \/>\n<meta property=\"og:description\" content=\"Customer Experience &nbsp; The success of your products and services depends on your knowledge of the users. Our primary objective is to help you understand them better, so that you can create innovative products and services and\/or improve existing ones with them and for them. Our UX experts adapt their methodologies to your context, your [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/audensiel.ca\/en\/experience-client\/\" \/>\n<meta property=\"og:site_name\" content=\"Audensiel Canada\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-14T17:42:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/audensiel.ca\/wp-content\/uploads\/2025\/10\/Image-1200-x-675-px.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"14 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/audensiel.ca\/en\/experience-client\/\",\"url\":\"https:\/\/audensiel.ca\/en\/experience-client\/\",\"name\":\"Customer Experience - Audensiel Canada\",\"isPartOf\":{\"@id\":\"https:\/\/audensiel.ca\/en\/#website\"},\"datePublished\":\"2025-05-12T23:46:23+00:00\",\"dateModified\":\"2025-05-14T17:42:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/audensiel.ca\/en\/experience-client\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/audensiel.ca\/en\/experience-client\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/audensiel.ca\/en\/experience-client\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/audensiel.ca\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/audensiel.ca\/en\/#website\",\"url\":\"https:\/\/audensiel.ca\/en\/\",\"name\":\"Audensiel Canada\",\"description\":\"Faire de vos activit\u00e9s num\u00e9riques un moteur de croissance\",\"publisher\":{\"@id\":\"https:\/\/audensiel.ca\/en\/#organization\"},\"alternateName\":\"Audensiel\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/audensiel.ca\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/audensiel.ca\/en\/#organization\",\"name\":\"Audensiel Canada\",\"alternateName\":\"Audensiel Canada\",\"url\":\"https:\/\/audensiel.ca\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/audensiel.ca\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/audensiel.ca\/wp-content\/uploads\/2024\/11\/logo-A-only-couleurs.svg\",\"contentUrl\":\"https:\/\/audensiel.ca\/wp-content\/uploads\/2024\/11\/logo-A-only-couleurs.svg\",\"width\":\"1024\",\"height\":\"1024\",\"caption\":\"Audensiel Canada\"},\"image\":{\"@id\":\"https:\/\/audensiel.ca\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/audensielcanada\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Experience - Audensiel Canada","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/audensiel.ca\/en\/experience-client\/","og_locale":"en_US","og_type":"article","og_title":"Customer Experience - Audensiel Canada","og_description":"Customer Experience &nbsp; The success of your products and services depends on your knowledge of the users. Our primary objective is to help you understand them better, so that you can create innovative products and services and\/or improve existing ones with them and for them. Our UX experts adapt their methodologies to your context, your [&hellip;]","og_url":"https:\/\/audensiel.ca\/en\/experience-client\/","og_site_name":"Audensiel Canada","article_modified_time":"2025-05-14T17:42:27+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/audensiel.ca\/wp-content\/uploads\/2025\/10\/Image-1200-x-675-px.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"14 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/audensiel.ca\/en\/experience-client\/","url":"https:\/\/audensiel.ca\/en\/experience-client\/","name":"Customer Experience - Audensiel Canada","isPartOf":{"@id":"https:\/\/audensiel.ca\/en\/#website"},"datePublished":"2025-05-12T23:46:23+00:00","dateModified":"2025-05-14T17:42:27+00:00","breadcrumb":{"@id":"https:\/\/audensiel.ca\/en\/experience-client\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/audensiel.ca\/en\/experience-client\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/audensiel.ca\/en\/experience-client\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/audensiel.ca\/en\/"},{"@type":"ListItem","position":2,"name":"Customer Experience"}]},{"@type":"WebSite","@id":"https:\/\/audensiel.ca\/en\/#website","url":"https:\/\/audensiel.ca\/en\/","name":"Audensiel Canada","description":"Faire de vos activit\u00e9s num\u00e9riques un moteur de croissance","publisher":{"@id":"https:\/\/audensiel.ca\/en\/#organization"},"alternateName":"Audensiel","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/audensiel.ca\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/audensiel.ca\/en\/#organization","name":"Audensiel Canada","alternateName":"Audensiel Canada","url":"https:\/\/audensiel.ca\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/audensiel.ca\/en\/#\/schema\/logo\/image\/","url":"https:\/\/audensiel.ca\/wp-content\/uploads\/2024\/11\/logo-A-only-couleurs.svg","contentUrl":"https:\/\/audensiel.ca\/wp-content\/uploads\/2024\/11\/logo-A-only-couleurs.svg","width":"1024","height":"1024","caption":"Audensiel Canada"},"image":{"@id":"https:\/\/audensiel.ca\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/audensielcanada\/"]}]}},"_links":{"self":[{"href":"https:\/\/audensiel.ca\/en\/wp-json\/wp\/v2\/pages\/3744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/audensiel.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/audensiel.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/audensiel.ca\/en\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/audensiel.ca\/en\/wp-json\/wp\/v2\/comments?post=3744"}],"version-history":[{"count":3,"href":"https:\/\/audensiel.ca\/en\/wp-json\/wp\/v2\/pages\/3744\/revisions"}],"predecessor-version":[{"id":4285,"href":"https:\/\/audensiel.ca\/en\/wp-json\/wp\/v2\/pages\/3744\/revisions\/4285"}],"wp:attachment":[{"href":"https:\/\/audensiel.ca\/en\/wp-json\/wp\/v2\/media?parent=3744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}