{"id":4068,"date":"2024-10-25T12:51:59","date_gmt":"2024-10-25T12:51:59","guid":{"rendered":"https:\/\/audensiel.ca\/etude-de-cas-centre-de-services-ti-fonds-ftq\/"},"modified":"2024-10-25T12:51:59","modified_gmt":"2024-10-25T12:51:59","slug":"etude-de-cas-centre-de-services-ti-fonds-ftq","status":"publish","type":"post","link":"https:\/\/audensiel.ca\/en\/etude-de-cas-centre-de-services-ti-fonds-ftq\/","title":{"rendered":"Audensiel Canada’s IT service centers at the Solidarity Fund QFL"},"content":{"rendered":"

In a previous article, we introduced you to IT service centers<\/a><\/strong>our<\/strong> <\/span> squads of experts<\/span><\/b> mobilized at our customers’ sites to provide turnkey IT services.<\/span> Today, to illustrate this mode of operation with concrete elements, we are showing you <\/span>show you how we have implemented this model through a<\/span> through a <\/span>case study<\/span><\/b> with one of our major partners: the <\/span>Solidarity Fund QFL<\/span><\/b><\/a>. Find out more <\/span>a real-life example <\/span><\/b>of how our agile teams can integrate into your company and help you<\/span> to help you achieve your goals!<\/span><\/b> <\/span><\/p>\n

N.B.: <\/span><\/i><\/b>In this article, we use the name<\/span><\/i> “Audensiel (ex Maltem) Canada” to designate <\/span><\/i><\/b>to designate <\/span><\/i>recently changed its name,<\/i><\/a><\/strong> in September 2024. While we await our complete migration, you may read “audensiel canada” or “Audensiel Canada” in our various contents. Rest assured: it’s still the same consulting agency, ours. <\/span><\/i>\ud83d\ude42<\/span> <\/span><\/p>\n

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I\/ Our customer and its challenges: in search of rare expertise<\/span><\/b> <\/span><\/h2>\n

The Solidarity Fund QFL<\/a><\/strong> (also referred to as “the Fund” in this article) is <\/span>Qu\u00e9bec’s largest development capital investment network, <\/span><\/b>and was created at the initiative of the F\u00e9d\u00e9ration des Travailleurs du Qu\u00e9bec, Quebec’s largest labour federation.<\/span> <\/span><\/p>\n

Its main mission is to <\/span>contribute to Qu\u00e9bec’s economic growth<\/span><\/b> by creating, maintaining or safeguarding jobs through investments in companies in all sectors of the Qu\u00e9bec economy. One of its key objectives is to <\/span>encourage retirement savings<\/span><\/b> and to provide its hundreds of thousands of shareholder-savers with a reasonable return and attractive tax benefits.<\/span> <\/span><\/p>\n

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In our context, the Fund was looking for experts capable of supporting them in the evolution and maintenance of their <\/span>digital products,<\/span><\/b> by committing themselves and their teams to regular, high-quality deliveries. It was also a question of calling on the skills of individuals in the fields of <\/span>specialized and rare expertise,<\/span><\/b> technologies such as Sitecore or Tosca. Moreover, since the Fund’s teams had just set up a new agile operation within their organization, one of the prerequisites for working with them was the ability to fully integrate into it, working within their agile governance and processes. <\/span>Let’s see how Audensiel (ex Maltem) Canada did it!<\/span><\/b> <\/span><\/p>\n

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II\/ Service centers <\/span><\/b>A<\/span><\/b>udensiel (ex Maltem) Canada: an agile solution integrated into the client company’s operations<\/span><\/b> <\/span><\/h2>\n

1. For the past 3 years, our teams dedicated to the digital projects of the Fonds<\/span><\/b> <\/span><\/h4>\n

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History of collaboration Audensiel (ex Maltem) Canada x Solidarity Fund QFL<\/span><\/i> <\/span><\/p>\n

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As illustrated in the diagram above, our collaboration with the Solidarity Fund QFL began in 2021 with the placement of expert development and UX design resources. Then, in June 2022, we set up a <\/span>service center <\/span><\/b>made up of several squads that are gradually <\/span>gradually integrated into the IT teams <\/span><\/b> (information technologies) of our customer. Our teams work on <\/span> 3 projects:<\/span><\/b> <\/span><\/p>\n