{"id":5204,"date":"2025-07-18T18:26:23","date_gmt":"2025-07-18T18:26:23","guid":{"rendered":"https:\/\/audensiel.ca\/project\/ingenieur-support-applicatif\/"},"modified":"2025-07-18T18:26:23","modified_gmt":"2025-07-18T18:26:23","slug":"ingenieur-support-applicatif","status":"publish","type":"project","link":"https:\/\/audensiel.ca\/en\/project\/ingenieur-support-applicatif\/","title":{"rendered":"Application Support Engineer"},"content":{"rendered":"<h2>Who are we looking for?<\/h2>\n<p><strong>We are looking for an Application Support Engineer in the BASEL 4 area to join our Risk IT Support and Risk Finance Convergence team.<\/strong><\/p>\n<p>Every employee is important. We want someone who can move from a position of listening and analysis to one of leadership. We expect our consultants to be convincing, able to guide our customers and support strategic decisions.  <\/p>\n<p>Do these values resonate with you?<\/p>\n<p>Would you like to work in a stimulating environment with a relaxed, human atmosphere?<\/p>\n<h2>Discover your future responsibilities<\/h2>\n<ul>\n<li><strong>Maintain the operational readiness of the entrusted applications:<\/strong><\/li>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Daily operational follow-up of the Functioning activity (Incidents, requests, problems)<\/li>\n<li>Incident management Level 1, 2, 3.<\/li>\n<li>Application production monitoring.<\/li>\n<li>Managing user requests<\/li>\n<li>Perimeter change management.<\/li>\n<li>Advise users on the use of the application system<\/li>\n<li>Expertise in KUBE technical environments (Spark \/ Minio S3 \/ Oracle \/ Kubernetes \/ ELK \/ ArgoCD \/ ArgoWorkFlow&#8230;)<\/li>\n<li>Interact with IT ecosystem players, project teams and production teams<\/li>\n<li>Participate in various project team\/operations committees<\/li>\n<\/ul>\n<\/li>\n<li><strong>Act as the first point of contact for IT operations (advice, help with documentation \/ communication \/ management of atypical cases, etc.).<\/strong><\/li>\n<li><strong>Manage the improvement plan on the application and follow-up of remediation action plans.<\/strong><\/li>\n<li><strong>Vulnerability management<\/strong><\/li>\n<\/ul>\n<h2>Your expertise<\/h2>\n<ul>\n<li>4+ years&#8217; experience required<\/li>\n<li>Experience in IT support functions, IT skills with an appetite for credit risk management.<\/li>\n<li>Knowledge of capital markets and their derivatives<\/li>\n<li>Solid IT skills<\/li>\n<li>Knowledge of ITIL processes<\/li>\n<li>Technological knowledge: Kubernetes \/ Spark \/ Minio S3 \/ Oracle \/ Kubernetes \/ ELK \/ ArgoCD \/ ArgoWorkFlow &#8230;)<\/li>\n<li>Banking functional knowledge\/experience in risk management (credit risk, counterparty risk, market risk, etc.)<\/li>\n<li>Bilingual English\/French<\/li>\n<\/ul>\n<h2>Your know-how<\/h2>\n<ul>\n<li>Teamwork, ability to work in a multicultural environment<\/li>\n<li>Good interpersonal skills\/Good communication skills<\/li>\n<li>Autonomous, initiative<\/li>\n<li>Rigorous<\/li>\n<li>Good listener, empathetic, courageous<\/li>\n<li>Ability to intervene and analyze in a complex environment<\/li>\n<li>Proposal force<\/li>\n<li>Good writing skills<\/li>\n<\/ul>\n<p><strong>Do you recognize yourself in the job description? Then this is the job for you \ud83d\udc4b <\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Audensiel Canada is recruiting an Application Support Engineer in Montreal! Click quickly to apply. <\/p>\n","protected":false},"author":19,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"project_category":[84,79],"project_tag":[],"class_list":["post-5204","project","type-project","status-publish","hentry","project_category-fintech-en","project_category-location-montreal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Application Support Engineer - Audensiel Canada<\/title>\n<meta name=\"description\" content=\"Audensiel Canada is recruiting an Application Support Engineer in Montreal! 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