Who are we looking for?
We are looking for an Application Support Engineer in the BASEL 4 area to join our Risk IT Support and Risk Finance Convergence team.
Every employee is important. We want someone who can move from a position of listening and analysis to one of leadership. We expect our consultants to be convincing, able to guide our customers and support strategic decisions.
Do these values resonate with you?
Would you like to work in a stimulating environment with a relaxed, human atmosphere?
Discover your future responsibilities
- Maintain the operational readiness of the entrusted applications:
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- Daily operational follow-up of the Functioning activity (Incidents, requests, problems)
- Incident management Level 1, 2, 3.
- Application production monitoring.
- Managing user requests
- Perimeter change management.
- Advise users on the use of the application system
- Expertise in KUBE technical environments (Spark / Minio S3 / Oracle / Kubernetes / ELK / ArgoCD / ArgoWorkFlow…)
- Interact with IT ecosystem players, project teams and production teams
- Participate in various project team/operations committees
- Act as the first point of contact for IT operations (advice, help with documentation / communication / management of atypical cases, etc.).
- Manage the improvement plan on the application and follow-up of remediation action plans.
- Vulnerability management
Your expertise
- 4+ years’ experience required
- Experience in IT support functions, IT skills with an appetite for credit risk management.
- Knowledge of capital markets and their derivatives
- Solid IT skills
- Knowledge of ITIL processes
- Technological knowledge: Kubernetes / Spark / Minio S3 / Oracle / Kubernetes / ELK / ArgoCD / ArgoWorkFlow …)
- Banking functional knowledge/experience in risk management (credit risk, counterparty risk, market risk, etc.)
- Bilingual English/French
Your know-how
- Teamwork, ability to work in a multicultural environment
- Good interpersonal skills/Good communication skills
- Autonomous, initiative
- Rigorous
- Good listener, empathetic, courageous
- Ability to intervene and analyze in a complex environment
- Proposal force
- Good writing skills
Do you recognize yourself in the job description? Then this is the job for you 👋
