Who are we looking for?
We are looking for a Payment Systems Production Engineer to join a leading international financial institution at the heart of technological innovation in payment systems. As part of a dynamic, multicultural team based in Montreal, you will play a strategic role in maintaining the operational conditions of a critical application used to process USD payments for North America.
Every employee is important. We want someone who can move from a position of listening and analysis to one of leadership. We expect our consultants to be convincing, able to guide our customers and support strategic decisions.
Do these values resonate with you?
Would you like to work in a stimulating environment with a relaxed, human atmosphere?
Discover your future responsibilities
You will be responsible for production application support for a centralized payment system, working directly with the Operations, Security, Infrastructure and external partner teams. This position combines level 2/3 support, project management, continuous improvement and technical and functional coordination in a demanding real-time environment.
Production application support :
- Ensure smooth operation of the USD payment processing application
- Support real-time interfaces (SWIFT, FEDWIRE, CHIPS)
- Support for downstream interfaces: treasury, sanctions filtering, anti-money laundering, etc.
- Take charge of the day’s opening and closing activities
- Monitor and manage end-of-day batch processing
- Monitor and analyze data flows (audit warehouses, reconciliations)
- Coordinate with the application publisher and internal IT teams (infrastructure, security, etc.).
- Resolving production incidents: root cause analysis (RCA), fault correction, report writing
- Actively participate in planned maintenance, business continuity testing (BCP), critical failovers, tests and deployments related to market infrastructures
- Make proposals to improve and simplify existing information systems
Participation in projects & developments :
- Act as the main contact for payment system projects
- Gather requirements from business and IT stakeholders
- Define and monitor solution strategies
- Coordinate with technical teams (local and global) for implementation
- Provide clarification of requirements throughout the project cycle
- Write project documentation: requirements expressions, specifications, technical/functional designs
- Develop test strategies, build plans and execute scripts (unit, integration, functional and technical tests)
- Manage test phases through to user acceptance testing (UAT)
- Train users and internal team members
Your expertise
- 6 to 9 years in a similar environment
- English required, French a plus
- Solid knowledge of bank payments
- Experience in IT support for a payment system: production management, upgrades, maintenance
- Mastery of payment flows, financial messages and market standards (ISO 20022, SWIFT, GPI, etc.)
- Experience in managing clearing/settlement flows via market infrastructures (SWIFT, FEDWIRE, CHIPS)
- Knowledge of anti-money laundering and counter-terrorism financing (AML/CFT) sanctions filtering systems
- Knowledge of trading room or back office operational processes
- Good command of the project life cycle
- Linux and Windows environments
- Databases: SQL Server, Oracle PL/SQL
- Shell scripting skills
- Tools: Microsoft suite (Excel, Word, PowerPoint, Visio), JIRA (an asset)
- Knowledge of middleware and schedulers: MQ Series, JBoss, Control-M
- Ability to design robust technical solutions based on business needs
- Mastery of test and validation methods
- Use of data quality control tools
- Understanding of global IT architecture: network, hardware, software, tools
Your know-how
- Bilingual English/French
- Ability to coordinate effectively with local and international IT teams (infrastructure, security, operations)
- Listening and service skills, ability to translate business needs into concrete technical solutions
- Ability to work in complex, demanding environments (production challenges, high operational exposure)
- Organizational skills, rigor, autonomy
- Analytical and synthesizing skills
- Excellent written and oral communication skills (in English)
- Ability to manage several subjects in parallel, prioritize and follow through to resolution
Do you recognize yourself in the job description? Then this is the job for you 👋
